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Urgent Hiring for Bahrain Assistant Body Shop Manager • Welcome customers professionally and understand their repair requirements. • Answering customer questions about service outcomes and consulting with technicians when necessary • Informing customers about potential cost savings and warranty protections. • Overseeing and managing the service center’s scheduling and workflow • Informing customers of changes in service or when their vehicle is ready to be picked up • Explain repair procedures, estimated costs, insurance processes, and delivery timelines. • Maintain regular communication with customers throughout the repair process. • Handle customer complaints and resolve issues promptly and professionally. • Supervise Customer Care Executives/Service Coordinators. • Ensure compliance with company policies and OEM standards. • Ensure excellent customer satisfaction and repeat business. Qualifications: - Diploma or any related education. - Must have strong communication skills; verbal and written. - Excellent customer handling and management skills. - Proficient in office software. - Prior experience in customer service, body shop and/or automotive industry. - Professional and presentable attitude. - Fluent in English. Salary: 1000-1200BHD Interested candidates can submit their CV to [email protected]