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We are looking for a responsible and experienced Operations Supervisor to manage day-to-day delivery operations. The ideal candidate will oversee rider performance, ensure smooth operations, and maintain service quality standards. Key Responsibilities: Supervise daily delivery operations and rider activities Manage rider attendance, shifts, and performance Ensure timely order deliveries and minimize delays Coordinate with clients (Noon, Careem, etc.) for operational requirements Handle rider issues, escalations, and troubleshooting Maintain reports on performance, attendance, and KPIs Ensure compliance with company policies and safety standards Requirements: Minimum 1–3 years of experience in logistics / delivery operations Bachelor Degree Experience handling delivery riders is a must Strong communication and leadership skills Ability to work under pressure Basic computer skills (Excel, reporting) UAE experience (required) Immediate Joiner Freelance Visa/Own Visa/Cancel Visa