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SENIOR CUSTOMER SERVICE EXECUTIVE Deliver exceptional service, build customer trust, and lead positive client experiences. A professional organization is seeking an experienced and customer-focused Senior Customer Service Executive to manage client interactions, resolve concerns, and support service excellence. This opportunity is ideal for individuals with strong communication skills and experience in handling customer relationships. Candidates with relevant experience are encouraged to apply. Your Responsibilities Handle customer inquiries and provide effective solutions Manage complex customer issues and escalations Maintain strong relationships with clients and ensure satisfaction Monitor service quality and support team performance Maintain accurate customer records and reports Coordinate with internal departments to resolve customer requests Provide guidance and support to junior customer service staff Identify opportunities to improve customer experience What You’ll Need Previous experience in customer service or client relations Excellent communication and problem-solving skills Strong ability to handle difficult customer situations Good knowledge of CRM systems and MS Office applications Professional attitude with strong attention to detail Ability to work under pressure and meet service standards Why Apply? Competitive salary package Visa provided as per UAE Labor Law Medical insurance and additional company benefits Career growth opportunities Professional and supportive working environment Application Details Position: Senior Customer Service Executive Employment Type: Full-Time Location: UAE Submit your CV to: +971529456306 Only shortlisted candidates will be contacted for the interview process.